Custom configuration & fold testing
Start with the paper and the finished piece. Our engineering team helps you select a machine, confirm the folding configuration and agree how it fits into your production line.
Explore Custom Service →Configuration · Installation · Lifetime support
Paper Folding Machine Service & Support
We provide end-to-end support from initial consultation to long-term operation, ensuring smooth deployment and maximum uptime for customers worldwide.
Find the right service
From machine selection to daily operation.
Installation & operator training
Review site preparation, electrical supply, machine layout and the initial folding setup. Confirm any on-site arrangements before scheduling. Discuss feeding, folding settings, changeovers, detection functions and routine checks for the delivered configuration.
Installation & Support →Genuine spare parts
Direct supply of genuine spare parts with worldwide shipping
Request spare parts →After-sales technical support
24/7 online technical support with remote troubleshooting
Request technical support →Full-Process Global Service & Support
We provide end-to-end support from initial consultation to long-term operation, ensuring smooth deployment and maximum uptime for customers worldwide.
Pre-Sales: Custom Solution Engineering
Our technical specialists evaluate your product types, required throughput, facility layout and budget to recommend the optimal machine configuration and provide detailed productivity calculations.
In-Sales: Installation & Operator Training
- Pre-assembly and full testing before shipment
- On-site installation and commissioning by our engineers (or remote video guidance)
- Comprehensive operator training covering machine operation, routine maintenance and fold setup
After-Sales: Lifetime Technical Support
- Full machine warranty with long-term core component coverage
- 24/7 online technical support with remote troubleshooting
- Direct supply of genuine spare parts with worldwide shipping
- Ongoing software upgrades and process optimization advice
Product information
Request the full product catalog.
Tell us which machine series and production task you are considering. Contact the team to request the relevant catalog and discuss your configuration.
Service questions
Can you test my paper before I order?
Yes. A sample run is available before order placement. Share the stock, fold diagram and finished dimensions first so the team can agree the test and sample-shipping arrangements.
Can the machine connect to my existing production line?
Share the upstream and downstream machines, sheet transfer, finished format, available space and required output. The team will review the interfaces and confirm a suitable arrangement in the proposal.
Is installation and operator training available?
The company provides installation, commissioning and operator-training services. Confirm the scope, location, timing and any associated costs with the team for your project.
Do you provide installation and after-sales service for overseas customers?
Yes. We offer both on-site service by our engineers and detailed remote video guidance. We provide 24/7 technical support worldwide and ship genuine spare parts globally to minimize downtime.
Talk to the SPEED team.
For a new project, prepare the stock, fold pattern and production requirement. For existing equipment, include the model, serial number and issue details.